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Home Equity Underwriter II

Location Warwick, Rhode Island Req. Number206824 Category Product Support, Underwriters Full/Part Time F Shift 1st Shift


2+ years of either mortgage or home equity underwriting experience

Ability to calculate DTI and LTV ratios for alternative borrowing scenarios

Able to read and understand different types of title reports

Solid understanding of income documentation, including complicated tax returns

Able to maintain a pipeline and meet customer touch point SLAs

Willingness and ability to train and mentor collegues

A demonstrated strong focus on the customer experience

At the transaction level, able to identify opportunities to minimize documentation requirements, when appropriate

Foster strong relationships with loan officers, processors,  closers and other internal and external partners

Demonstrated skills as a culture carrier with desire and commitment to work in tandem with others

Strong attention to detail

Excellent oral and written communication skills with both internal and external customers

Knowledge of Empower.Net recommended


High School Graduate or Equivalent

Proficient in PC skills

Monday - Friday

8:00 AM-5:00 PM (40 HOURS + overtime as needed)

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent’s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.