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Credit Administration Analyst

Business Banking

Short Hills, New Jersey; Fort Washington, Pennsylvania; Pittsburgh, Pennsylvania

Job ID: 26799

Full/Part Time: Full Time

Shift: 1ST


Job Description

Business Banking is seeking a Commercial Real Estate (CRE) Support Specialist.  This person will support the Relationship Managers and Portfolio Managers within Business Credit Services. They will be responsible for maintaining and managing activities related to the BB CRE Portfolio. 

Key Responsibilities: 

  • Assist with collecting customer financials and record retention.
  • Uploading financials for spreading and FaCT monitoring.
  • Ordering third party reports such has property site inspections, appraisals, and environmental reports.
  • Manage annual review portfolio reporting.

Qualifications/ Preferred Skills/Experience:

  • Strong customer service and communication skills to interact with internal and external customers in a professional manner.
  • Understanding of commercial real estate financials to make sure complete and accurate data is provided to the Bank.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office suite; experience with AFS, CRMD and other Citizens internal systems a plus.
  • Self-motivated, organized, detail-oriented, confident and ability to multitask and prioritize.
  • A track record of working effectively in a team environment and building strong relationships with teammates, business partners and specialists.
  • Prefer 3 years of banking or related commercial real estate experience.
  • Basic understanding of banking regulations, regulations regarding commercial real estate a plus.

Education, Certifications and/or Other Professional Credentials:

  • High School or GED required
  • Associate's degree preferred                                                      

Hours & Work Schedule 

  • Hours per Week: 40
  • Work Schedule: Monday - Friday 8 AM - 5 PM

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received


Bloomberg Gender Equality Index, Standout


Top Regional Company for Diversity


Forbes America's Best Large Employers


FORTUNE’s World’s Most Admired Companies


The Banker’s Bank of the Year


Dave Thomas Foundation for Adoption Top 100 Best Adoption-Friendly Workplace


Disability Equality Index Best Places to Work for Disability Inclusion


Human Rights Campaign Best Places to Work for LGBTQ Equality