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Fraud Risk Strategy Sr Consultant

Corporate and Administrative


Job ID: 24105

Full/Part Time: Full Time

Shift: 1ST


The Fraud Risk Strategy Sr Consultant is accountable for monitoring and developing fraud risk strategies for Check Deposit and Inclearing. The risk manager will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk.  Responsibilities include analyzing historical data and develop fraud rules to mitigate and prevent fraud losses, working with Vendor to implement fraud rules, monitoring fraud trend and rule performance, and collaborating with fraud operation, policy and product team to evaluate processes and new tools to enhance fraud detection and balance customer experience.

Primary responsibilities include

  • Develop data driven fraud strategies to prevent and mitigate fraud losses while balancing customer experience
  • Monitor fraud trend and fraud strategy performance constantly
  • Provide portfolio performance update to senior management and cross functional teams
  • Evaluate current processes and new tools to enhance fraud detection
  • Strong partnership with vendors and Product team effectively managing the fraud controls
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards
  • Effectively manages competing priorities of requests working under strict deliverables and fast paced environment


Required Skills/Experience:

  • Proficiency with data extraction/mining tools such as SQL, SAS or Python
  • Strong data analytics skills using SAS or E-miner 
  • Prior experience developing data driven strategy
  • Proficient with Microsoft Office applications; Advanced Excel. PowerPoint 
  • Strong problem solving and analytical skills
  • Excellent communication (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications:

  • Experience managing Fraud or Credit Risk
  • 5+ years of analytics experience in financial services


  • Bachelor’s degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline, or equivalent combination of education and business applied experience.  
  • Preferred:  Master's Degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline 

Hours and Work Schedule

Hours per week:  40

Work Schedule:  8:30am - 5:00pm, Monday - Friday

Location: Flexible - position can be filled in Shelton, CT, Wilmington, DE, Medford, MA, Johnston, RI or Remote - if not withing commuting distance to office.

The salary range for this position is $110,000 - $135,000, plus an opportunity to earn an annual discretionary bonus.  Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  ​

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit


Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received


Bloomberg Gender Equality Index, Standout


Top Regional Company for Diversity


Forbes America's Best Large Employers


FORTUNE’s World’s Most Admired Companies


The Banker’s Bank of the Year


Dave Thomas Foundation for Adoption Top 100 Best Adoption-Friendly Workplace


Disability Equality Index Best Places to Work for Disability Inclusion


Human Rights Campaign Best Places to Work for LGBTQ Equality