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Deposit Operations Sr Specialist

Operations

Pittsburgh, Pennsylvania

Req. Number: 224547

Full/Part Time: F

Shift: 1st Shift

Description

The Deposit Operations Sr Specialist will provide support across multiple business lines including Legal Garnishments and Escheatment in the Payment Processing Department. The job responsibilities will include, but are not limited to clerical work, data entry, miscellaneous project support including spreadsheet creation and updating. 

Primary responsibilities include:

  • Reviewing legal documents and determining appropriate action to take
  • Handing customer, attorney and colleague phone inquiries
  • Reporting daily volumes and creating action plans
  • Adherence to risk management requirements, including regulatory and product changes
  • Processing of miscellaneous customer service requests
  • Research and Problem Solving
  • Gathering and reporting of statistical data

Qualifications

Required Skills/Experience:

  • Ability to develop & sustain strong, positive working relationships with internal and external colleagues and  business partners
  • Strong written and communications skills
  • Ability to research and problem solve complex issues
  • Ability to work under pressure with efficiency and accuracy
  • Ability to plan and prioritize workload
  • Able to work with all levels of colleagues from clerical to Senior Management
  • Word and Excel proficient

Preferred Skills/Experience:

  • 5+ years of banking operations experience is preferred
  • GL reconciliation/matching experience
  • Excel – ability to create and update spreadsheets

Educational, Certifications and/or Other Professional Credentials:

Associate’s or Bachelor’s degree a plus but not required

Hours and Work Schedule

Hours per week:  40

Work Schedule:  8:30am - 5:00pm, Monday - Friday

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Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2022

Human Rights Campaign Best Places to Work for LGBTQ Equality

2021

Dave Thomas Foundation Best Adoption-friendly Workplace

2021

DiversityInc
Noteworthy Company for Diversity

2021

Military Friendly Employer

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