Fraud Operations Senior SpecialistLocation Medford, Massachusetts Job ID/ Req. Number191570 Category Product Support Full/Part Time F Regular/Temporary 1st Shift
This role performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. May perform other such duties as assigned including trouble shooting operational issues. May participate in projects requiring coordination with other teams. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications.
- Organization skills
- Solid ability to multi-task
- Solid customer service skills
- Proficiency in PC skills and MS Office
- Solid analytical skills
- Solid knowledge of department computer applications and systems
- Solid written and verbal communication
- Capacity to work independently
- 2+ years, Experience in analysis, financial services industry or business line experience a plus
- Associate Degree Preferred
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.