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Private Bank - First Line Risk Manager


San Francisco, California


As the First Line Risk Senior Manager, you will represent the First Line of Defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment supporting the Private Banking Business.  You will serve as a liaison, interfacing with business partners to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds. 

This role will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Risk Director of First Line Risk where appropriate. You will work with the Senior Risk Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. You will work closely with Compliance and Legal partners to ensure that the business line is up to date and in compliance with all applicable regulatory requirements. 

This role will also support the Modern Operating Model working with agile development methodologies, where risk assessments will need to be completed for initiatives being managed to support the Private Bank.  This role specifically will focus on supporting Commercial and Business Banking activities within the Private Bank.

  • Support the identification, measurement, and mitigation of material risks in the organization. Support various business line projects to address specific risk issues, working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans. Support agile methodologies communicating with business partners, stakeholders and neighborhood leads to ensure timely execution of initiatives. 
  • Identify and support the closure of Issues and corrective actions to mitigate identified risks 
  • Implement and support internal governance processes. Provide Risk point of view on strategies, driving change where appropriate.
  • Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data in relation to risk and control management strategies.
  • Reviews current policies and procedures to identify process gaps and opportunities for improvement. 
  • Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.


  • 6-8 years’ experience in Risk Management, Audit, or Compliance
  • Prior experience with managing Commercial/Business Banking risks for a large financial institution
  • Prior experience with Anti-money Laundering programs and Client Due Diligence 
  •  Prior experience implementing and supporting enterprise-wide Risk programs
  •  Experience with Governance, Risk Management, and Compliance (GRC) platforms 
  • Extensive experience managing projects including planning, implementation, and reporting
  •  Knowledge and understanding of regulatory and legislative guidelines 
  •  Demonstrated interpersonal relationship building and team facilitation skills
  •  Proven leadership skills
  •  Ability to work in a fast-paced environment with competing priorities
  •  Excellent communications skills, both written and verbal 


  • Bachelor’s Degree required or equivalent education or experience

Hours and Work Schedule: 3 days in office 2 remote

Hours per Week: 40

Work Schedule: Monday-Friday

Pay Transparency 
The salary range for this position is $108,800-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. 
Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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