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Platform Manager - B2B Connectivity




Position: Product Owner - B2B Connectivity

Department: Network Services

Location: Remote

Job Summary:

Citizens Bank is on the lookout for a forward-thinking Platform Manager to lead our B2B Connectivity services. The ideal candidate will be responsible for driving the development and implementation of a highly automated and standardized third-party connectivity model, allowing seamless integration between Citizens Bank, its customers, and business partners.

Key Responsibilities:

Lead the strategic vision for automating and standardizing B2B connectivity across Citizens Bank.

Manage the portfolio of connectivity services including IPsec VPNs, MPLS, Equinix Fabric, and direct cross-connects.

Oversee the full product lifecycle from conceptualization, through development, to operational support and continuous improvement.

Serve as the Subject Matter Expert (SME) for all aspects of point-to-point (PTP) connectivity solutions to our partners.

Maintain a clear and prioritized product backlog, ensuring efficient and timely delivery of product features and enhancements.

Collaborate with third-party vendors and business partners to develop robust and secure connectivity solutions.

Develop and communicate a comprehensive product roadmap that aligns with the bank’s business objectives and technology strategy.

Work closely with the routing and switching teams to ensure network infrastructure supports secure and reliable B2B communications.

Drive the adoption of Equinix Fabric services and manage cross-connects within data centers to enhance the connectivity framework.

Required Skills:

Expertise in IPsec VPNs, MPLS networks, BGP routing, and network switch configurations.

Proficient understanding of Equinix Fabric services and the management of cross-connects in a data center environment.

Strong background in developing and managing B2B connectivity solutions, preferably within the financial services industry.

Demonstrable experience in automating network connectivity and standardization processes.

Excellent project management skills, with experience in Agile or related methodologies.


Bachelor’s degree in Computer Science, Network Engineering, Information Systems, or related field.

Minimum of 5 years of relevant experience in network services, with a focus on B2B connectivity.

Relevant network certifications (e.g., CCNA, CCNP, CCIE) are advantageous.

Exceptional communication and leadership skills, with the ability to manage cross-functional teams and vendor relationships.

Pay Transparency 

The salary range for this position is $ 184,080 - $ 276,120 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit


Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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