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Does recent news have you questioning a career in banking? Citizens is well capitalized, has a strong liquidity position and is regulated by the Fed and OCC.

First Line Risk Senior Manager



Job ID: 24930

Full/Part Time: Full Time

Shift: 1ST


The Technology Senior Risk Manager partners with key business and IT stakeholders to provide oversight of strategic business initiatives governed under the Agile methodology. The Senior Risk Manager will operate as a Risk Generalist within the bank’s First Line of Defense and be responsible for identifying and mitigating risks, with a technology focus, for new product/service initiatives throughout the Enterprise. The Senior Risk Manager will assess key Enterprise initiatives to verify that risks and controls are appropriately identified, assessed and documented through the completion of risk assessments and via the engagement of key process owners and subject matter experts throughout the Agile delivery lifecycle.   

  • Serves as a liaison, interfacing with product/service Experience Owners, Neighborhood Leads, and business partners to drive risk mitigation. Responsible for identifying controls and evaluating the design and operating effectiveness of those controls.
  • The Senior Risk Manager will liaise with business management and other risk leaders to identify, assess and report on critical business risks, taking into consideration the Enterprises’ potential exposure.
  • Responsible for maintaining, aggregating, and analyzing initiative risk assessment results to present the risk profiles to Town and Divisional executive management.  


  • 5 -7 years of Risk Management experience within the financial services industry, preferably in Technology, Information Security, Data Management and/or risk and compliance.
  • Enterprise Change Framework experience, encompassing all enterprise delivery channels.
  • Experience with Agile ways of working and related tools: Confluence, JIRA, etc.
  • Advanced knowledge of internal controls and risk and control assessments
  • Ability to effectively communicate with all levels of the organization with strong influencing, negotiating and analytical skills
  • Strong business writing skills
  • Project management skills to support multiple complex assignments
  • Proficient use of Microsoft Office Suite 


  • Bachelor’s degree required
  • Master’s Degree preferred

Certifications Preferred:

  • Certified Information Systems Auditor (CISA)
  • Certified in Risk and Information Systems Control (CRISC)
  • Project Management Professional (PMP)
  • Certified Information Security Manager (CISM)
  • Certified Information Systems Security Professional (CISSP)
  • Certified Internal Auditor (CIA)

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Monday-Friday

The salary range for this position is $100k-150k, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received


The Banker’s Bank of the Year


Dave Thomas Foundation for Adoption Top 100 Best Adoption-Friendly Workplace


Noteworthy Company for Diversity


Human Rights Campaign Best Places to Work for LGBTQ Equality


Military Friendly Employer

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