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Dir Software Engineering

Location Johnston, Rhode Island Req. Number203464 Category IT, Technology, Digital Technology, Corporate Full/Part Time F Shift 1st Shift


The Director of Software Engineering for Lending will lead an engineering operation that encompasses a wide-range of products and initiatives. The position will entail the management and performance of a team of inquisitive technologists, as well as the completion of strategic mission-driven goals. As Senior Director, you will be a key contributor and leader in the space of technological innovation and improvement.

Primary responsibilities include:

  • Offering leadership to a team of highly-motivated technologists, ensuring teams have appropriate guidance, technical specifications and resources to deliver quality solutions while maintaining an ambitious timeline.
  • Building and continuously improving a process infrastructure of tools and guidelines for software development and enhancement projects.
  • Collaborating with architects, product managers and other technical or non-technical stakeholders to define design approaches that are aligned with the customer-centric product vision.
  • Coordinating with peers within the organization to ensure seamless integration of functional workflows.
  • Maintaining and implementing waterfall and agile design methodology, encouraging a team-wide culture of productivity and accountability.
  • Employing a risk-based management approach to cyber security, evaluating and limiting vulnerabilities during the design process through industry best practices.


Required Skills/Experience:

  • 12+ years of hands-on software development experience with a proven record of successfully developing consumer-facing, reliable and scalable products
  • 10+ years of relevant managerial experience, managing teams of technologists and engineers
  • Excellent understanding of engineering software processes, methodologies (agile, waterfall, SCRUM and life-cycle), configuration management, release management and systems verification and test
  • Mastery of multiple programming languages, including at least one front end framework (Angular/React/Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C++, etc.
  • AWS/AZURE/GCP experience, including managing sensitive assets
  • Bash and Linux experience
  • Experience with CICD pipeline (CircleCI, Jenkins, or equivalent)
  • Strong communication (both oral and written) and interpersonal skills

Preferred Skills/Experience:

  • 10+ years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management
  • Understanding of banking system and custodial and consumer banking operations
  • Comfortable navigating large corporate structure to ensure timely delivery of projects
  • Comfortable making and owning difficult decisions

Education, Certifications and/or Other Professional Credentials:

  • Bachelor's degree in Software Engineering, Computer Science, Engineering, Mathematics or related discipline required
  • Master's degree in Software Engineering, Computer Science or related discipline preferred

Hours & Work Schedule

Hour per Week: 40

Work Schedule: M-F

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.