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Home Mortgage Wholesale Closing Assistant

Location Irving, Texas Job ID/ Req. Number195623 Category Operations Full/Part Time F Shift 1st Shift


The Funder is primarily responsible for auditing specific closing documents that have been fully executed prior to disbursement of funds. This position requires an individual that must be detail oriented and posse’s strong communication skills.Additionally they must be able to operate in a professional manner while dealing with Title Companies, Escrow Agents and/or Attorneys, as well as customers and AEs.This position requires the individual to have excellent customer service skills.

Primary responsibilities include:

  • Review and audit required closing documents from closing agent

  • Ensure all funding conditions have been satisfied

  • Review and audit final HUD-1 versus original HUD-1 for any changes

  • Insure all loans meet applicable FAMC, State and Federal compliance regulations

  • Coordinate with closing agent and broker any missing items at closing

  • Release funding number to closing agent once all reviews and audits are complete

  • Qualifications

    • Minimum of two years residential mortgage lending experience preferred
    • Minimum one year funding experience preferred
    • Knowledge of all closing and title documents
    • Knowledge of Microsoft Office Suite
    • Exemplary customer service skills
    • Excellent organizational skill
    • Effective communication skills
    • Work effectively in a team environment
    • Work effectively in a fast pace environment with low tolerance for error
    • Work outside of the standard business day may be required
    • Professional dress and demeanor
    • Must demonstrate commitment, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed-upon schedule
    • Must be able to adapt to shifting priorities and tasks requiring average mental dexterity
    • Able to problem solve by assessing and identifying causes, gathering relevant information and generate possible solutions
    • Ability to cope with stress of a high production position and meet stringent deadlines for completing tasks
    • Hours & Work Schedule

      Hours per Week:  40+

      Work Schedule:  Monday-Friday

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.