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Business Banking Relationship Manager I

Business Banking

Hamden, Connecticut

Business Banking Relationship Managers provide leading solutions while growing their relationships, customer base and earning potential. A working knowledge of commercial credit and access to a competitive product suite means you are able to help customers with annual revenues of $500K–$5M in good times and in bad. You'll be empowered to grow your book of business and your career.

  • Job Type: Full-time
  • Job Level: Experienced
  • Travel: Locally within market

Job Description

Job ID 30899 Full/Part Time Full Time Shift 1ST Posting Start Date 03/04/2024 Posting End Date 04/08/2024

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.  In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. 

Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.

Primary responsibilities include

  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.
  • Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
  • Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
  • Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.
  • Actively engage in significant community activity to expand potential customer base.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Bachelor’s degree or equivalent combination of education and experience, required.
  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
  • Business to Business sales experience required.
  • Motivated self-starter with demonstrated leadership ability and potential.
  • Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network.
  • Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
  • Proficiency with portfolio/account management preferred.
  • Ability to understand core business products and services. Consistent record of sales and outside calling skills.
  • Excellent communication (written & verbal) and interpersonal skills.
  • Ability to develop strong customer and colleague relationships.

Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday thru Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Awards We've Received

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2023

DiversityInc
Top Regional Company for Diversity

2023

Forbes America's Best Large Employers

2023

National Organization on Disability's Leading Disability Employer

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Ready to Thrive

Choose from medical, dental and vision care options that offer preventative care at no cost.

Enjoy up to 27 days of PTO, plus 11 paid holidays, paid parental leave and flexible work arrangements.

Gain access to competitive products, streamlined lending tools, and collaborative support teams.

Develop and grow your skills through regular training offerings, and tuition reimbusement for approved certificate and degree programs.

Make a difference in the community by helping local businesses thrive, and give back through volunteering.

Earn a competitive salary, and participate in our generous 401(k) and stock purchase programs. Get discounts on banking products, gyms, dining and more.