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Licensed Relationship Banker Development Program (RI & CT)

Location Cranston, Rhode Island Job ID/ Req. Number190844 Category Licensed Banker Full/Part Time F Regular/Temporary 1st Shift


As an early career professional, you have the chance to jumpstart your career growth by applying to our unique, multi-tiered development program. Through comprehensive training and exposure to bank leaders, you will develop a skillset that will pave the way for a fulfilling career. This opportunity gives you the tools you need to grow into a future leader at Citizens Bank.

As part of the Licensed Relationship Banker Development Program, you will develop meaningful relationships with our customers by understanding their financial needs and helping them to save, spend, borrow and prepare to retire. The first step is a four-month licensing process with coaching from a supportive team around you, which will give you invaluable skills and expertise to succeed as a Licensed Relationship Banker. The Licensed Relationship Banker Development Program is the gateway to a fulfilling career in banking.

Program Features:

  • Robust 12-month program catered to your professional growth and development
  • Opportunity to engage with customers to fully understand their financial needs and help customers with their saving, spending and borrowing needs, as well as helping them plan for retirement
  • Ability for you to secure FINRA Series 6 and Series 63 licenses and state-specific Life & Health Insurance Licenses
  • Kaplan study materials and 200+ hours of paid study to earn the required licenses
  • Exposure to leadership within both the wealth and retail side, and opportunities to partner with sales executives within the mortgage, wealth, and business banking divisions
  • Connecticut, Delaware, Massachusetts, Michigan, New Hampshire, New Jersey, New York (upstate), Ohio, Pennsylvania, Rhode Island, and Vermont locations
  • Annual 2-day welcome event to include development, networking opportunities, recognition and fun!
  • Comprehensive training within a supportive and collaborative environment
  • Dedicated mentor to support your career growth
  • Enhanced $1000 college referral program during your first year
  • Opportunity to job shadow twice a year to help you identify your career path
  • Opportunities to volunteer throughout the year with your fellow colleagues

Key Tasks and Responsibilities of the role include, but are not limited to:

  • Working closely with new and existing customers to understand their financial needs and deepen relationships
  • Providing advice to assist customers with a wide-array of financial solutions to help them meet their financial goals
  • Leveraging problem-solving and strong communication skills to resolve customer issues
  • Collaborating with branch colleagues and partners to support and refer customers with more complex financial needs
  • Ensuring compliance  with all financial policies, procedures and regulatory requirements
  • Achieving outstanding performance by going above and beyond for customers each day
  • Being the face of Citizens Bank, presenting a professional, friendly and helpful appearance with every interaction


What qualifications are we looking for?

  • Currently pursuing a Bachelor's degree with an expected graduation date no later than Spring 2019, or recent alumni (0-2 years out)
  • GPA of 3.0 preferred
  • Ability to effectively engage with customers and identify needs to enhance the customer relationship
  • Exceptional listening and communication skills, ability to present features and benefits of products and services to customers with differing needs
  • Ability to problem solve and provide solutions to customer issues
  • Self-motivated, confident, and ability to multitask effectively
  • Willingness to work branch hours, which can include weekends and evenings
  • If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS)

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings

Available Locations





New Hampshire

New Jersey

New York



Rhode Island


Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Be a great Citizen. 
Join us today.


Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.