Skip to main content

Senior UX/UI Designer

Marketing, Digital Experience, and Communications

Boston, Massachusetts; Remote

Job ID: 23749

Full/Part Time: Full Time

Shift: 1ST



Senior User Experience (UX) Designer

Green Pixel Studios is an in-house user experience team charged with pushing the envelope on user experience design in digital.  We are looking for someone who is passionate about envisioning experiences that push imaginative solutions to enable the bank’s clients to fulfill their financial dreams.

The Senior User Experience (UX) Designer will work on the Digital Banking team to create best-in-class digital experiences. The ideal candidate should have an eye for design and possess superior UX/UI skills. This individual should be able to translate user experience needs into requirements and transform them into intuitive and engaging user interfaces. The position will contribute to creating and aligning user experience across a variety of platforms and devices for Citizens Bank. This individual should have the ability to work independently and in a collaborative team environment.

Primary responsibilities:

  • Create wireframes, mockups, user flows, prototypes, process flows, and site maps to effectively communicate interaction and design concepts
  • Collaborate with internal and external partners to conceptualize ideas and implement compelling customer-focused solutions across all digital touchpoints
  • Work through fast-paced iterations and feedback as requirements progress and prototypes increase in fidelity
  • Initiate and conduct user experience research and testing
  • Motivate, inspire, and influence others in the organization to engage with design thinking and best UX practices
  • Participates in identifying and defining strategic initiatives as well as supporting those efforts
  • Work in a fast-paced environment with competing priorities


Required Skills/Experience:

  • Have at least 5 years professional experience in the software/design/digital world
  • Recent experience in UX roles ~ 5+ years
  • Proven UX/UI experience with a strong portfolio
  • Proficiency with design and prototyping applications such as Sketch/InVision and Adobe Creative Cloud
  • Experience and/or familiarity with HTML, CSS and JavaScript
  • Excellent visual design skills with a high sensitivity to user-system interaction 
  • Ability to present your designs and sell your solutions to various stakeholders
  • A broad understanding of web/mobile UI standards, usability, and practical experience in design and development of user interfaces for web and mobile applications
  • Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment, manage multiple projects at the same level of detail
  • Knowledge of ADA standards for UI
  • Bachelor's Degree in design, human-computer interaction (HCI), or equivalent professional experience
  • Experience with Agile Development strongly preferred

Hours & Work Schedule

  • Hours per Week:  40
  • Work Schedule:  Mon-Fri, 8:30 – 5:00


The salary range for this position is $85,000- $130,000 plus benefits and an opportunity to earn an annual discretionary bonus. For an overview of our benefits, visit

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received


The Banker’s Bank of the Year


Dave Thomas Foundation for Adoption Top 100 Best Adoption-Friendly Workplace


Noteworthy Company for Diversity


Human Rights Campaign Best Places to Work for LGBTQ Equality


Military Friendly Employer

  • CSI Investment Assistant Boston, Massachusetts; Columbus, Ohio; Monroeville, Pennsylvania; East Naples, Florida Boston, Massachusetts, Columbus, Ohio, Monroeville, Pennsylvania, East Naples, Florida
    View Job
  • CSI Investment Assistant East Naples, Florida; Boston, Massachusetts; Columbus, Ohio; Monroeville, Pennsylvania East Naples, Florida, Boston, Massachusetts, Columbus, Ohio, Monroeville, Pennsylvania
    View Job
  • Citizens Branch Manager II Niantic, Connecticut; Groton, Connecticut; New London, Connecticut; Waterford, Connecticut Niantic, Connecticut, Groton, Connecticut, New London, Connecticut, Waterford, Connecticut
    View Job