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    • Head of Digital Banking Catherine and her team are shaping the future of online customer interaction

      Learn how the Digital Banking team is improving digital customer experiences.

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    • Meet Polly and Kevin

      Risk Management Colleagues Polly and Kevin on Asian Pacific American Heritage Month.

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    • Meet Relationship Manager Herb

      Herb exemplifies our Credo with his financial literacy work in Boston’s Chinatown neighborhood.

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    • Citizens hosts Mentoring Day for individuals with disabilities

      Learn about the workshop and how it helped a group of students develop and refine their professional goals.

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    • Learn why you should join our Home Mortgage team!

      Top 6 Reasons to Join Home Mortgage.

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    • Tips on how to find and foster a mentor from our colleague Jess!

      Head of Portfolio Management and Underwriting Jess is championing mentorship among women in the Commercial Bank.

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    • Citizens opens its first Banking and Wealth Center in Chestnut Hill, Massachusetts.

      Learn about the new Wealth Center, designed to provide our clients with holistic wealth management solutions.

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    • Corporate Training Facilitator Mandy takes learning and development into her own hands.

      Mandy talks about her role, inspiration in her career and the ways she is developing professionally.

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    • Jill takes on exciting challenges with her new role as Head of Enterprise Learning

      Jill is expanding her career experience with her new role in Enterprise Learning.

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    • Licensed Relationship Banker Paid Study Program Timeline

      Learn how to secure your licensing with our LRB Paid Study Program.

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    • Commercial Banking Middle Market Highlight

      Commercial Banking Middle Market: An opportunity to be a trusted advisor for a diverse clientele.

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    • Supporting Women in the Commercial Bank

      Ushering in a new era of women in the Commercial Banker Development Program.

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    • A guide to behavioral interviewing

      Nail your next job interview with this guide to behavioral interviewing.

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    • Susan Runs for a Cause

      Susan La Monica, Chief Human Resources Officer, on the power of teamwork and giving back.

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    • Hear from our Loan Officers

      Why do loan officers bring their career to Citizens?

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    • Speros, Licensed Relationship Banker

      Licensed Relationship Banker Speros: “Learn to put yourself in the customer’s shoes."

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    • Dianne’s New Role

      Dianne welcomes a new career opportunity as a Home Mortgage Partnership Manager.

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    • Service Academy Career Conference (SACC)

      Supporting our veterans at the Service Academy Career Conference.

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    • Commercial Real Estate Day

      CBDP associates gain exposure to commercial real estate.

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    • Coast Guard Veteran Caroline

      Veteran Caroline brings her Coast Guard expertise to the branch.

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    • Navy Veteran Charlie

      Navy Veteran Charlie: “Embrace being out of your comfort zone.”

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    • Meet Doug, Navy Veteran

      Veteran Doug uses transferrable military skills in his new role.

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    • Business Banking Relationship Manager, Alex

      Relationship Manager Alex helps small business owners achieve their goals.

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    • Chief Marketing Officer Beth

      Exceptional leaders, like Beth Johnson, are vital to our growth and success.

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    • Millennial Guest Speaker Paul Moya

      Feeling inspired to better serve customers through guest speaker series.

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    • Adoption Support

      Adoption support to help our colleagues and customers reach their potential.

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    • Meet Josie

      Learn what diversity means to proud Hispanic Josie.

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      Our Licensed Relationship Banker Program

      Learn about the stepping stones to a fulfilling career as a banker.

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    • Supporting our MLOs

      Read the advantages of joining our home lending team.

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    • Credo Week 2017

      Celebrating the hard work of our colleagues.

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    • How to Succeed at a Job Fair

      Tips to stand out from the crowd at a career fair.

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    • Meet Our RMDP Associates

      Learn why they selected our early career program.

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      Is our Commercial Banker Development Program right for you?

      Hear from former Commercial Banker Development Program graduates about their experience!

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    • Citizens Bank

      Meet Emily

      Learn how Emily grew her career right out of school through the Commercial Banker Development Program.

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    • Citizens Bank

      Diversity Guest Speaker Soledad O’Brien

      Soledad O’Brien inspires colleagues to share their stories, in their voices.

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    • Citizens Bank

      Corporate Security’s Greg

      Greg is embracing new opportunities as leader of the Identity Access Management team.

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      Meet Sean

      Sean, associate relationships manager discusses the Commercial Banker program.

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    • Citizens Bank

      Create Your Personal Brand

      Tips to create your personal brand on LinkedIn.

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    • Citizens Bank

      Branch Managers’ Development

      Development training for branch managers focuses on building customer relationships.

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      Meet our Home Mortgage leadership team

      Meet the industry veterans leading our Home Mortgage colleagues.

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      What did our colleagues take away from a presentation from Soledad O’Brien?

      Our colleagues walked away feeling inspired from Soledad O’Brien’s guest speaker presentation.

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      Colleagues refurbish a playground.

      Learn how Citizens colleagues came together as a team to refurbish a local park playground.

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    • Citizens Bank

      Year Up Career Fair

      Year Up interns showcase their skills and career interests to Citizens leaders.

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    • Citizens Bank

      Community Captains

      Our colleague Community Captains promote workplace volunteer opportunities.

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    • Citizens Bank

      Meet Grace

      Grace kicks-off a career and a passion for volunteering with her colleagues.

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    • Citizens Bank

      Meet Tony, Rising Philadelphia Banker

      Learn about millennial banker Tony, who is making his mark at Citizens in the Philadelphia area.

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      A-List treatment for Credo Champion colleagues

      The Credo Champion event recognizes colleagues that are dedicated, work hard and go above and beyond.

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    • Citizens Bank

      A team where you can leave your mark

      Learn about our new career paths in Corporate Security & Resilience, a team growing in new directions

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    • Citizens Bank

      Celebrating our Credo Award colleagues in championship style.

      The Credo Champion event is one way in which Citizens places high value on recognizing colleagues that are dedicated, work hard and go above and beyond.

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    • Citizens Bank

      Erin, a leader for Citizens Pride

      Citizens provides resources to help colleagues of all backgrounds and experiences to have a voice.

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    • Citizens Bank

      A culture of collaboration helps Jennifer thrive in Commercial Banking

      Jennifer leverages relationship skills and an empowering culture to grow her Commercial Banking career.

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    • Citizens Bank

      Let's Connect Program

      The Let’s Connect program provides an opportunity for colleagues to hear more about Citizens long-term strategy.

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    • Citizens Bank

      Meet Jason

      Meet Jason, Senior Loan Officer, Home Mortgage, Philadelphia

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    • Citizens Bank

      Meet Anne

      Anne obtained a CPA license and started a career in the finance area of a student loan organization.

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    • Citizens Bank

      Technology Services

      This team of 120 colleagues, and growing, directly supports the delivery of all marketing technology.

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    • Citizens Bank

      Cohort Program

      Cross training cohort program expands horizons for Digital team colleagues, like Melissa

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    • Citizens Bank

      Women’s Lunch Place

      Citizens supports WLP and other non-profits as part of its Citizens Helping Citizens Fight Hunger program dedicated to ending hunger in the communities we serve.

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    • Citizens Bank

      Citizens Helping Citizens

      Watch our Citizens Helping Citizens video to learn how volunteerism helps us all.

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    • Citizens Bank

      Tips from Recruiter Dan

      Dan shares his experience regarding stand-out resumes and interviews that will make a great impression.

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    • Citizens Bank

      myCareer Overview

      myCAREER initiative empowers colleagues to grow.

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    • Citizens Bank

      Meet Annie

      Meet Annie, portfolio manager and graduate of Commercial Banker Development Program.

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    • Citizens Bank

      Digital Journey

      A journey to create a best-in-class customer experience.

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    • Citizens Bank

      Meet Aaron

      Aaron joined Citizens in September 2014 and works a great deal assisting students with their student loan lending needs and potential first-time home buyers.

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    • Citizens Bank

      Heather Bentley, Women’s BRG leader

      Heather, head of Consumer Loan and Specialty Operations, leads more than 400 colleagues and serves as a leader within our women’s related Business Resource Group.

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      Maria Leonard, Women’s BRG chair

      Maria explains how leading the Women’s BRG is an exciting opportunity to advance our women colleagues while positively influencing the communities we serve.

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    • Citizens Bank

      Ask a Citizen

      At Citizens Bank, we’re not just bankers – we’re Citizens who have questions about our money just like you.

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    • Citizens Bank

      Inside Look: Commercial Banker Development Program

      Citizens Bank’s Commercial Banker Development Program gives you real-world training and experience. Hear from its members.

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    • Citizens Bank

      Citizens is the Right Move for MLOs

      We provide MLOs world-class resources to do what they do best: help homeowners.

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    • Citizens Bank

      Why Citizens Bank?

      Learn about our recent national recognitions and how we’re helping people Bank Better.

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    • Citizens Bank

      Risk Team Makes an Impact in Our Communities

      Risk colleagues team up to make an impact in the community.

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    • Licensed Banker at Citizens Bank

      Your First 6 Months as a Licensed Banker

      Learn what to expect during your first six months as a new Licensed Banker at Citizens Bank.

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    • Citizens Bank

      Great Communities are Made Up of Good Citizens

      At Citizens Bank, we strive to assist wherever our community needs it. That’s why we invest time to ensure our communities are taken care of.

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    • Citizens Bank

      Citizens Bank Commercial Banker Development Program

      Real-world training and experience from Citizens Bank’s Commercial Banker Development Program. See what current members say about CBDP.

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    • Citizens Bank

      Coast Guard to Civilian: Soumangue

      Soumangue spent 12 years in the US Coast Guard. Now he’s using his skills as a Business Banking Relationship Manager with Citizens.

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    • Citizens Bank Alex

      Get to Know: Alex

      In his second stint with Citizens, Alex focuses on making often complex information very easy to understand. Hear his story.

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    • Citizens Bank Kimberly

      Get to Know: Kimberly

      Kimberly treats her customers as family, allowing them to feel safe and comfortable with her guidance.

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    • Citizens Bank

      Get to Know: Samantha

      Meet Samantha, Senior Universal Banker. She started her career as a teller, now she’s moved up the ranks. Hear her story.

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    • Early Career Development Programs at Citizens Bank

      Citizens Giving Back: A Veteran’s New Home

      Citizens colleagues contributed their time and hearts to present Bacon and his family with a fully renovated, mortgage-free house in honor of his service.

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    • Early Career Development Programs at Citizens Bank

      Early Career Development Programs at Citizens Bank

      Citizens Bank’s Early Career Development Program is designed to give recent graduates the opportunity to learn about specific business lines and their functions.

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    • Get to Know: Dianne

      Get to Know: Dianne

      Senior Loan Officer with a passion for helping her clients

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    • Citizens Bank Susan

      Diverse and Customer-Focused Talent is Key to Supporting Our Company Growth

      We are committed to ensuring people are in the right roles at the right time and that they have opportunities to grow with the company.

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    • Citizens Bank Mentoring Day

      Citizens First Mentoring Day for Students with Disabilities

      Our colleagues actively give back to the community and believe in the value of mentoring local and diverse students.

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    • UAS

      Year Up and Citizens Partner to Help Young, Urban Adults Shine

      Unveiling potential within young professionals and supporting the local community are some of the core values of Citizens Bank.

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    • Paula

      Get to Know: Paula

      See how career success at Citizens empowers Paula in many different ways.

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    • Call Center

      Call Center Learning Opportunities

      Surround yourself with learning opportunities as a part of our Call Center.

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    • Rotational Programs for Recent Graduates

      Rotational Programs for Recent Graduates

      Jumpstart your career with a Rotational Program for recent graduates at Citizens.

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    • Meet Our Colleagues

      Meet Our Colleagues

      Watch videos of our colleagues talking about their experience working at Citizens Bank.

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    • Fortune 500

      Fortune 500 recognizes Citizens Bank’s growth and success.

      Citizens Bank has another great reason to celebrate after being named to the Fortune 500 for the first time.

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    • Blizinski

      New Home from Blizinski Family

      Another year, another mortgage-free home to honor a military hero’s service.

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    • Citizens Bank RI

      Check out the new Johnston, RI Campus

      Our new Johnston, RI Campus will strengthen collaboration and organizational cohesion.

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    • Susan LaMonica

      Susan LaMonica Discusses Change

      Driving change for the benefit of our customers, our colleagues and our organization.

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    • Citizens Bank RI

      Rhode Island Living

      Our colleagues enjoy all the Ocean State has to offer

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    • Citizens Bank RI

      YPN Lawn on D

      Young Professionals Network in Partnership with Citizens Bank hosts summer fun at The Lawn on D.

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    • CBDP Red Sox Event

      Incoming CBDP associates enjoy mentorship and networking at Red Sox welcome event.

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    • Jennifer Manni, EC Associates

      Early career associate, Jennifer, embraces “Plan to Win” challenge and new learning opportunities.

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    • Navy veteran, Dan

      Navy veteran, Dan, is embracing Citizens growh and transformation.

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    • Meet Gloria

      Meet Gloria, successful portfolio manager and proud Hispanic.

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    • Meet Justin

      Mutual respect, goal sharing and collaboration make Mortgage Operations better at Citizens.

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    • Citizens Bank has been inside supermarkets for over 25 years>

      In-store branches deliver customer convenience and a dynamic career in retail banking.

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    • Actions will always speak louder than words

      Citizens embrace a commitment to diversity at annual Pride events.

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    • Meet Jo-Ann

      Survey agent Jo-Ann prides herself in knowing she is the voice of the customer.

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    • Citizens Business Banking Market Manager, Patrick

      Patrick, a Market manager, leverages Citizens full-service banking to help business clients succeed.

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    • Meet Jeff, Commercial Banker Development Program (CBDP) Graduate

      Jeff grew his career through the CBDP and is currently a corporate financial analyst.

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    • CBDP Associate Haley

      Haley is developing her banking skills and a passion for giving back.

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    • Ballpark Banker for the Phillies home games at Citizens Bank Park

      Philly colleagues jump at the chance to combine baseball fun with customer engagement.

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    • Holiday Giving ELG

      Executive Leadership Group (ELG) joining forces to shop for local families in need.

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    • Rashon grows from UB to FC

      Rashon joined the Citizens team in 2011 as an in-store universal banker.

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    • Carrie earns her degree

      Branch Manager Carrie’s story is a great example of how we invest in the career development of our colleagues.

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    • Community Captain Meghan Hall

      Meghan, an operations support manager on our Business Banking team is deeply involved in her community.

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    • Meet Aditi

      Commercial Banker Development Program associate and former summer intern.

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    • Meet Erick Glenn

      With over 15 years of experience working at a leading financial institution, Erick had developed a successful career.

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    • Johnson Visits Contact Center

      Making it better, easier for our colleagues and our customers.

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    • Financial Literacy Strengthens Communities

      Building community strength through financial knowledge.

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    • What Makes Citizens Special

      Citizens kicked off its Let’s Connect program just over a year ago.

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    • Senior Personal Banker Johan

      From poverty-stricken Guyana to successful senior personal banker at Citizens Bank.

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    • MLK

      Honoring Dr. Martin Luther King, Jr., embracing diversity and supporting volunteerism.

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    • BRG Multicultural

      Lamont Young, head of Digital and Multi-Channel Marketing is chair of our PRISM Business Resource Group (BRG).

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    • Citizens Bank

      BRG Overview

      Business Resource Groups (BRGs) dedicated to women, LGBT and multi-cultural colleagues strengthen our commitment to diversity.

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    • Pod Structure Helps the Home Mortgage Team Thrive

      The pod structure, or a designated team of colleagues, each with unique roles, has long been in place at Citizens to support our lending colleagues from start to finish for any loan application.

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