Learn about the amazing things our colleagues do at work and in the community.
Meet Karen and Omar
Meet karen and Omar, successful bankers and proud Hispanic Americans serving the Framingham, MA community.
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Join our growing Network Services team!
Network Services: the galvanizing force behind our new technology implementations.
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Meet Michael
Boston-based Licensed Relationship Banker Michael leverages the support of his branch peers to develop his career.
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Tips on how to have effective career conversations with your manager
Nervous about your next talk with your manager? Our colleague Lindsey can help.
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Meet Clayton
Learn how Clayton leverages his love for basketball to give back to the community.
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Enhancing the way we work through Agile methodologies
Leveraging software development principles to dramatically evolve our digital platform.
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What’s it’s like to rotate through Commercial Banking Global Markets
The Commercial Banker Development Program: a rotational program with a global perspective.
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Maggie Wall and Women’s Impact Network share white paper series
White paper series shares financial insights and best practices with our female customers and colleagues.
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Financial Literacy Workshop in partnership with Invest In Girls
Empowering a generation of self-reliant, financially informed women through Invest In Girls.
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Meet Jason
Meet Jason, Senior Loan Officer, Home Mortgage, Philadelphia
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Credo Champions Event 2018
Recognizing the accomplishments of our colleagues at the annual Credo Champions Event.
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What it was like to work on our partnership with Zelle®, our new person-to-person payment service
Learn how the Digital Technology team integrated Zelle® through agile development and collaboration with internal partners.
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Meet Kristi
New Head of Talent Acquisition Kristi on the value of a diverse workforce.
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Head of Digital Banking Catherine and her team are shaping the future of online customer interaction
Learn how the Digital Banking team is improving digital customer experiences.
Meet Polly and Kevin
Risk Management Colleagues Polly and Kevin on Asian Pacific American Heritage Month.
Meet Relationship Manager Herb
Herb exemplifies our Credo with his financial literacy work in Boston’s Chinatown neighborhood.
Citizens hosts Mentoring Day for individuals with disabilities
Learn about the workshop and how it helped a group of students develop and refine their professional goals.
Learn why you should join our Home Mortgage team!
Top 6 Reasons to Join Home Mortgage.
Tips on how to find and foster a mentor from our colleague Jess!
Head of Portfolio Management and Underwriting Jess is championing mentorship among women in the Commercial Bank.
Citizens opens its first Banking and Wealth Center in Chestnut Hill, Massachusetts.
Learn about the new Wealth Center, designed to provide our clients with holistic wealth management solutions.
Corporate Training Facilitator Mandy takes learning and development into her own hands.
Mandy talks about her role, inspiration in her career and the ways she is developing professionally.
Jill takes on exciting challenges with her new role as Head of Enterprise Learning
Jill is expanding her career experience with her new role in Enterprise Learning.
Licensed Relationship Banker Paid Study Program Timeline
Learn how to secure your licensing with our LRB Paid Study Program.
Commercial Banking Middle Market Highlight
Commercial Banking Middle Market: An opportunity to be a trusted advisor for a diverse clientele.
Supporting Women in the Commercial Bank
Ushering in a new era of women in the Commercial Banker Development Program.
A guide to behavioral interviewing
Nail your next job interview with this guide to behavioral interviewing.
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Susan Runs for a Cause
Susan La Monica, Chief Human Resources Officer, on the power of teamwork and giving back.
Hear from our Loan Officers
Why do loan officers bring their career to Citizens?
Speros, Licensed Relationship Banker
Licensed Relationship Banker Speros: “Learn to put yourself in the customer’s shoes."
Dianne’s New Role
Dianne welcomes a new career opportunity as a Home Mortgage Partnership Manager.
Service Academy Career Conference (SACC)
Supporting our veterans at the Service Academy Career Conference.
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Commercial Real Estate Day
CBDP associates gain exposure to commercial real estate.
Coast Guard Veteran Caroline
Veteran Caroline brings her Coast Guard expertise to the branch.
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Meet Doug, Navy Veteran
Veteran Doug uses transferrable military skills in his new role.
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Chief Marketing Officer Beth
Exceptional leaders, like Beth Johnson, are vital to our growth and success.
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Millennial Guest Speaker Paul Moya
Feeling inspired to better serve customers through guest speaker series.
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Adoption Support
Adoption support to help our colleagues and customers reach their potential.
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Meet Josie
Learn what diversity means to proud Hispanic Josie.
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Our Licensed Relationship Banker Program
Learn about the stepping stones to a fulfilling career as a banker.
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Supporting our MLOs
Read the advantages of joining our home lending team.
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Credo Week 2017
Celebrating the hard work of our colleagues.
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How to Succeed at a Job Fair
Tips to stand out from the crowd at a career fair.
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Meet Our RMDP Associates
Learn why they selected our early career program.
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Is our Commercial Banker Development Program right for you?
Hear from former Commercial Banker Development Program graduates about their experience!
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Meet Emily
Learn how Emily grew her career right out of school through the Commercial Banker Development Program.
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Diversity Guest Speaker Soledad O’Brien
Soledad O’Brien inspires colleagues to share their stories, in their voices.
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Corporate Security’s Greg
Greg is embracing new opportunities as leader of the Identity Access Management team.
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Meet Sean
Sean, associate relationships manager discusses the Commercial Banker program.
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Create Your Personal Brand
Tips to create your personal brand on LinkedIn.
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Branch Managers’ Development
Development training for branch managers focuses on building customer relationships.
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Meet our Home Mortgage leadership team
Meet the industry veterans leading our Home Mortgage colleagues.
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What did our colleagues take away from a presentation from Soledad O’Brien?
Our colleagues walked away feeling inspired from Soledad O’Brien’s guest speaker presentation.
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Colleagues refurbish a playground.
Learn how Citizens colleagues came together as a team to refurbish a local park playground.
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Year Up Career Fair
Year Up interns showcase their skills and career interests to Citizens leaders.
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Community Captains
Our colleague Community Captains promote workplace volunteer opportunities.
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Meet Grace
Grace kicks-off a career and a passion for volunteering with her colleagues.
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Meet Tony, Rising Philadelphia Banker
Learn about millennial banker Tony, who is making his mark at Citizens in the Philadelphia area.
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A-List treatment for Credo Champion colleagues
The Credo Champion event recognizes colleagues that are dedicated, work hard and go above and beyond.
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A team where you can leave your mark
Learn about our new career paths in Corporate Security & Resilience, a team growing in new directions
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Celebrating our Credo Award colleagues in championship style.
The Credo Champion event is one way in which Citizens places high value on recognizing colleagues that are dedicated, work hard and go above and beyond.
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Erin, a leader for Citizens Pride
Citizens provides resources to help colleagues of all backgrounds and experiences to have a voice.
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A culture of collaboration helps Jennifer thrive in Commercial Banking
Jennifer leverages relationship skills and an empowering culture to grow her Commercial Banking career.
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Let's Connect Program
The Let’s Connect program provides an opportunity for colleagues to hear more about Citizens long-term strategy.
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Meet Anne
Anne obtained a CPA license and started a career in the finance area of a student loan organization.
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Technology Services
This team of 120 colleagues, and growing, directly supports the delivery of all marketing technology.
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Cohort Program
Cross training cohort program expands horizons for Digital team colleagues, like Melissa
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Women’s Lunch Place
Citizens supports WLP and other non-profits as part of its Citizens Helping Citizens Fight Hunger program dedicated to ending hunger in the communities we serve.
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Citizens Helping Citizens
Watch our Citizens Helping Citizens video to learn how volunteerism helps us all.
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Tips from Recruiter Dan
Dan shares his experience regarding stand-out resumes and interviews that will make a great impression.
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myCareer Overview
myCAREER initiative empowers colleagues to grow.
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Meet Annie
Meet Annie, portfolio manager and graduate of Commercial Banker Development Program.
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Digital Journey
A journey to create a best-in-class customer experience.
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Meet Aaron
Aaron joined Citizens in September 2014 and works a great deal assisting students with their student loan lending needs and potential first-time home buyers.
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Heather Bentley, Women’s BRG leader
Heather, head of Consumer Loan and Specialty Operations, leads more than 400 colleagues and serves as a leader within our women’s related Business Resource Group.
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Maria Leonard, Women’s BRG chair
Maria explains how leading the Women’s BRG is an exciting opportunity to advance our women colleagues while positively influencing the communities we serve.
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Ask a Citizen
At Citizens Bank, we’re not just bankers – we’re Citizens who have questions about our money just like you.
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Inside Look: Commercial Banker Development Program
Citizens Bank’s Commercial Banker Development Program gives you real-world training and experience. Hear from its members.
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Citizens is the Right Move for MLOs
We provide MLOs world-class resources to do what they do best: help homeowners.
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Why Citizens Bank?
Learn about our recent national recognitions and how we’re helping people Bank Better.
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Risk Team Makes an Impact in Our Communities
Risk colleagues team up to make an impact in the community.
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Your First 6 Months as a Licensed Banker
Learn what to expect during your first six months as a new Licensed Banker at Citizens Bank.
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Great Communities are Made Up of Good Citizens
At Citizens Bank, we strive to assist wherever our community needs it. That’s why we invest time to ensure our communities are taken care of.
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Citizens Bank Commercial Banker Development Program
Real-world training and experience from Citizens Bank’s Commercial Banker Development Program. See what current members say about CBDP.
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Coast Guard to Civilian: Soumangue
Soumangue spent 12 years in the US Coast Guard. Now he’s using his skills as a Business Banking Relationship Manager with Citizens.
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Get to Know: Alex
In his second stint with Citizens, Alex focuses on making often complex information very easy to understand. Hear his story.
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Get to Know: Kimberly
Kimberly treats her customers as family, allowing them to feel safe and comfortable with her guidance.
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Get to Know: Samantha
Meet Samantha, Senior Universal Banker. She started her career as a teller, now she’s moved up the ranks. Hear her story.
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Citizens Giving Back: A Veteran’s New Home
Citizens colleagues contributed their time and hearts to present Bacon and his family with a fully renovated, mortgage-free house in honor of his service.
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Get to Know: Dianne
Senior Loan Officer with a passion for helping her clients
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Diverse and Customer-Focused Talent is Key to Supporting Our Company Growth
We are committed to ensuring people are in the right roles at the right time and that they have opportunities to grow with the company.
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Citizens First Mentoring Day for Students with Disabilities
Our colleagues actively give back to the community and believe in the value of mentoring local and diverse students.
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Year Up and Citizens Partner to Help Young, Urban Adults Shine
Unveiling potential within young professionals and supporting the local community are some of the core values of Citizens Bank.
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Get to Know: Paula
See how career success at Citizens empowers Paula in many different ways.
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Call Center Learning Opportunities
Surround yourself with learning opportunities as a part of our Call Center.
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Rotational Programs for Recent Graduates
Jumpstart your career with a Rotational Program for recent graduates at Citizens.
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Meet Our Colleagues
Watch videos of our colleagues talking about their experience working at Citizens Bank.
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Fortune 500 recognizes Citizens Bank’s growth and success.
Citizens Bank has another great reason to celebrate after being named to the Fortune 500 for the first time.
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New Home from Blizinski Family
Another year, another mortgage-free home to honor a military hero’s service.
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Check out the new Johnston, RI Campus
Our new Johnston, RI Campus will strengthen collaboration and organizational cohesion.
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Susan LaMonica Discusses Change
Driving change for the benefit of our customers, our colleagues and our organization.
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Rhode Island Living
Our colleagues enjoy all the Ocean State has to offer
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YPN Lawn on D
Young Professionals Network in Partnership with Citizens Bank hosts summer fun at The Lawn on D.
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CBDP Red Sox Event
Incoming CBDP associates enjoy mentorship and networking at Red Sox welcome event.
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Jennifer Manni, EC Associates
Early career associate, Jennifer, embraces “Plan to Win” challenge and new learning opportunities.
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Navy veteran, Dan
Navy veteran, Dan, is embracing Citizens growth and transformation.
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Meet Gloria
Meet Gloria, successful portfolio manager and proud Hispanic.
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Meet Justin
Mutual respect, goal sharing and collaboration make Mortgage Operations better at Citizens.
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Citizens Bank has been inside supermarkets for over 25 years>
In-store branches deliver customer convenience and a dynamic career in retail banking.
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Actions will always speak louder than words
Citizens embrace a commitment to diversity at annual Pride events.
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Meet Jo-Ann
Survey agent Jo-Ann prides herself in knowing she is the voice of the customer.
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Citizens Business Banking Market Manager, Patrick
Patrick, a Market manager, leverages Citizens full-service banking to help business clients succeed.
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Meet Jeff, Commercial Banker Development Program (CBDP) Graduate
Jeff grew his career through the CBDP and is currently a corporate financial analyst.
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CBDP Associate Haley
Haley is developing her banking skills and a passion for giving back.
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Ballpark Banker for the Phillies home games at Citizens Bank Park
Philly colleagues jump at the chance to combine baseball fun with customer engagement.
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Holiday Giving ELG
Executive Leadership Group (ELG) joining forces to shop for local families in need.
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Carrie earns her degree
Branch Manager Carrie’s story is a great example of how we invest in the career development of our colleagues.
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Community Captain Meghan Hall
Meghan, an operations support manager on our Business Banking team is deeply involved in her community.
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Meet Aditi
Commercial Banker Development Program associate and former summer intern.
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Meet Erick Glenn
With over 15 years of experience working at a leading financial institution, Erick had developed a successful career.
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Johnson Visits Contact Center
Making it better, easier for our colleagues and our customers.
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Financial Literacy Strengthens Communities
Building community strength through financial knowledge.
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What Makes Citizens Special
Citizens kicked off its Let’s Connect program just over a year ago.
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Senior Personal Banker Johan
From poverty-stricken Guyana to successful senior personal banker at Citizens Bank.
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MLK
Honoring Dr. Martin Luther King, Jr., embracing diversity and supporting volunteerism.
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BRG Multicultural
Lamont Young, head of Digital and Multi-Channel Marketing is chair of our PRISM Business Resource Group (BRG).
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BRG Overview
Business Resource Groups (BRGs) dedicated to women, LGBT and multi-cultural colleagues strengthen our commitment to diversity.
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Pod Structure Helps the Home Mortgage Team Thrive
The pod structure, or a designated team of colleagues, each with unique roles, has long been in place at Citizens to support our lending colleagues from start to finish for any loan application.
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