Colleague Stories
Our Locations
From New England to Texas, corporate and branch locations, check out some of our featured locations.
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From refurbishing sneakers to thriving at Citizens
The career journey of Silavong, CDL Merch Relationship Support Partner
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Using Spiritual Psychology to lead with empathy and compassion
Kristi, our head of Talent Acquisition, shares studying Spiritual Psychology altered the course of her career, and life.
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Helping colleagues grow their families with adoption
Learn how Citizens’ award winning adoption assistance program is helping our colleagues grow their families.
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Ready to Thrive
From PTO to retirement and everything in between, our colleagues get a personalized approach to benefits.
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Check out our Job Seeker Resource Center
Articles and videos to help you through career changes, interviewing, and more.
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Tips for staying focused while working from home.
Check out these 9 tricks for increasing productivity and staying happy while working remotely.
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Ready to bring your whole self to work?
Learn why you should work for an award-winning bank.
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How to avoid recruiting scams while on the job search.
Job search with peace of mind with the 7 tips for spotting a fake posting or phony recruiter.
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From the b-ball court to the bank
How Ace’s journey made him ready for a successful business career.
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Small Business Recovery Grant Recipients
Watch moments from our small business customers receiving their grants!
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Top reasons to join Retail Banking
Start locally and branch off in any direction your talents and interests take you with a career in Retail Banking.
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Top reasons to join Business Banking
Why join our team? Because we’re ready to invest in you.
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Meet Melisa
Learn how Melisa grew from go-getting Teller to successful Relationship Manager.
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Tips to succeed at your next video interview
On the job search? Check out these tips for your next virtual interview.
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My journey into meditation — and how I’m sharing it with my colleagues
Learn how Marilyn is bringing her meditation and mindfulness practice to Citizens.
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7 must-dos before applying to your next job
On the job hunt? Check out this list of 7 must-dos before you begin hitting those application buttons.
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Connecting people with technology
How Melissa is merging two of her passions to help drive our Next Gen Technology Transformation.
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From fashion to finance
Annie shares how she took a chance on her career, but has no regrets – now she’s a COO.
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Making sure your work is meaningful
Yvette, our head of development, shares how she centers herself everyday to be more productive.
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Finding meaning after service
Justin helps Rhode Island Veterans pursue new careers.
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Transforming our data strategy
Vinay, our Chief Data Officer, is leading the charge with an unrivaled focus on the customer experience.
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Meet Trevor
Learn how Trevor grew into a Premier Advisor in over a decade-long career with Citizens.
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Meet Sharon
Sharon leads a technology team that is championing innovation in our Home Mortgage Business.
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Women mentoring women
Learn how Commercial Banking Executive Jess lifts her peers up through mentoring and sponsorship.
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Overview of our Business Resource Groups
Our Business Resource Groups help us build on our diversification as colleagues to strengthen our business and communities we serve.
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Investing in our Advisors
Our Certified Wealth Advisor Program helps colleagues provide great experiences.
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Meet Kristin
How Kristin found her passion by moving around in her career at Citizens.
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Meet Neil
Neil was appointed to the board of a nonprofit with the help of Citizens’ development weeks
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Top reasons to join Citizens Wealth Management
Why join our team? Because investing in your career is our specialty.
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Meet the team — through video
Watch how our colleagues are growing their careers and making an impact in the community.
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Fostering diversity with inclusive language
Inclusive language is helping us acknowledge our diversity and convey respect to all our colleagues.
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Career advice from CEO Bruce Van Suan
Thoughts and guidance on finding the right career path from our CEO.
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Meet Aaron
A veteran of Boston’s Chinatown, Aaron is a champion for his community.
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Proud to support military members and their families
Military members demonstrate the ultimate sacrifice. That’s why we support our service members, in our workforce and in our community.
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Check out our Johnston, RI campus
Our work environment is strengthening collaboration and benefiting the community.
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Empowering the workforce at the annual Meet & Greet for Students with Disabilities
Check out how we’re helping students identify their skills and prepare for the workforce.
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Meet Mark
Learn how Mark is exceeding both customer and colleague expectations in his role.
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Meet Siphann, Siphon and Mum
Check out how these siblings and colleagues find balance in the midst of busy days.
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Meet Sheryl
Discover how Sheryl is making a positive difference in peoples’ lives.
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Brown University Datathon
Students and data science professionals converge at Brown’s DataThon.
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Explore our Charlotte Office
Our Charlotte, NC office is uniting forward-thinking digital minds.
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Interview tips from HR colleague, Jen
How to stand out during your Citizens interview.
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Black History Month Spotlight: George’s mission to share his family’s ancestry
Learn how George is sharing the history of slavery on President James Monroe’s plantation.
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Meet Madison, Audit colleague and supportive military spouse
We’re proud to be a Military Friendly Employer and proud to support military members, their spouses and families.
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Junior Achievement Inspire Career Exploration Fair
Investing in the workforce of tomorrow with Junior Achievement of Rhode Island.
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Meet Catherine
Learn how seasoned Loan Officer Catherine is growing her book in the Boston area.
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Meet Ryan
Learn how Ryan grew from Commercial Banking intern into a full-time associate.
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Balancing a career with motherhood: Perspectives from Citizens' working moms
Discover how working moms across the business make it work.
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True innovation means making talent your #1 investment
Hear from CEO Bruce Van Saun how we are recruiting and retaining diverse, top talent.
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At Home in the Great Lakes Region
Learn about our home mortgage business in the Minnesota and Illinois 'Great Lakes' markets and why it's a great time to join us.
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Check out our second Banking and Wealth Center in Monroeville, PA.
The center provides innovative solutions to our clients and resources for the Pittsburgh community.
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At Home in the Mid-Atlantic
Learn why joining our Home Mortgage Team in the Mid-Atlantic can help you grow your business.
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Retail Branch Network Transformation
Transforming our bank by empowering our colleagues to better serve their customers.
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At Home in Upstate New York
Learn why our Loan Officers love working in the Upstate New York region.
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Citizens of Excellence: celebrating the achievements of our outstanding sales colleagues
Thanking our top-performing sales colleagues with a weekend of recognition, relaxation and fun.
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8 questions to ask during your interview that hiring managers love!
Wow your potential employer by asking these questions at your next interview!
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Meet Big Brother Nick
Rhode Island Big Brother of the Year and Audit Colleague Nick on lessons he has learned from mentoring.
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At Home in New Jersey, Pennsylvania and Delaware
Learn about the perks of working for our home mortgage team in the Pennsylvania, New Jersey and Delaware market.
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Celebrating Adoption Month
Hear heartwarming adoption stories from some of our colleagues.
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At Home in Michigan
Learn about our extraordinary home lending team in Michigan.
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Citizens named a top 25 company to work for
Learn more about the MReport Magazine accolade and our business-wide efforts to improve.
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Adoption support for our colleagues
Proud to assist our colleagues who are building their families through adoption.
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Meet Evan
Meet Evan, active U.S. Army First Sergeant and Branch Manager in Derry, NH.
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At Home in Ohio
Learn why it's a great time to join our Home Mortgage Team in Ohio.
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Meet Geoff
Meet Geoff, colleague and 7-time Pell Bridge Run winner!
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Promoting teamwork through the Rhode Island Chinese Dragon Boat Races
Learn how our Distribution colleagues celebrate diversity and foster teambuilding.
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Meet Brian
Meet Brian, Credit Analyst and active volunteer in his Rhode Island community.
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Hear from our Wealth Team colleagues
Learn from some of our colleagues why they joined a Wealth Team.
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At Home in Texas
Learn about our Home Mortgage team in Texas.
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Learn about our first 'Hackathon' Challenge
Citizens invites innovators to embrace banking challenges at first "Hackathon"
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At Home in New England
Learn why you should join our growing Home Mortgage team in New England.
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Susan LaMonica wins Gold Stevie® Award for Great Employers
Chief Human Resources Officer Susan wins award that recognizes the world's best companies to work for.
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At Home in The Carolinas
Learn why joining our Home Mortgage Team in the Carolinas can help you expand your business.
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Building a community through banking
Meet Omar, a successful banker and Hispanic American, serving his community in Framingham, MA.
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Join our growing Network Services team!
Network Services: the galvanizing force behind our new technology implementations.
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Tips on how to have effective career conversations with your manager
Nervous about your next talk with your manager? Our colleague Lindsey can help.
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Enhancing the way we work through Agile methodologies
Leveraging software development principles to dramatically evolve our digital platform.
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What it’s like to rotate through Commercial Banking Global Markets
The Commercial Banker Development Program: a rotational program with a global perspective.
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Maggie Wall and Women’s Impact Network share white paper series
White paper series shares financial insights and best practices with our female customers and colleagues.
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Financial Literacy Workshop in partnership with Invest In Girls
Empowering a generation of self-reliant, financially informed women through Invest In Girls.
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Credo Champions Event 2018
Recognizing the accomplishments of our colleagues at the annual Credo Champions Event.
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What it was like to work on our partnership with Zelle®, our new person-to-person payment service
Learn how the Digital Technology team integrated Zelle® through agile development and collaboration with internal partners.
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Meet Kristi
New Head of Talent Acquisition Kristi on the value of a diverse workforce.
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Head of Digital Banking Catherine and her team are shaping the future of online customer interaction
Learn how the Digital Banking team is improving digital customer experiences.
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Meet Polly and Kevin
Risk Management Colleagues Polly and Kevin on Asian Pacific American Heritage Month.
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Meet Relationship Manager Herb
Herb exemplifies our Credo with his financial literacy work in Boston’s Chinatown neighborhood.
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Learn why you should join our Home Mortgage team!
Top 6 Reasons to Join Home Mortgage.
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Tips on how to find and foster a mentor from our colleague Jess!
Head of Portfolio Management and Underwriting Jess is championing mentorship among women in the Commercial Bank.
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Explore our Banking and Wealth Center in Chestnut Hill, MA
Learn about the Wealth Center, designed to provide our clients with holistic wealth management solutions.
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Corporate Training Facilitator Mandy takes learning and development into her own hands.
Mandy talks about her role, inspiration in her career and the ways she is developing professionally.
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Jill takes on exciting challenges with her new role as Head of Enterprise Learning
Jill is expanding her career experience with her new role in Enterprise Learning.
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Licensed Relationship Banker Paid Study Program Timeline
Learn how to secure your licensing with our LRB Paid Study Program.
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Commercial Banking Middle Market Highlight
Commercial Banking Middle Market: An opportunity to be a trusted advisor for a diverse clientele.
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Supporting Women in the Commercial Bank
Ushering in a new era of women in the Commercial Banker Development Program.
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A guide to behavioral interviewing
Nail your next job interview with this guide to behavioral interviewing.
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Susan Runs for a Cause
Susan La Monica, Chief Human Resources Officer, on the power of teamwork and giving back.
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Hear from our Loan Officers
Why do loan officers bring their career to Citizens?
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Speros, Licensed Relationship Banker
Licensed Relationship Banker Speros: “Learn to put yourself in the customer’s shoes."
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Dianne’s New Role
Dianne welcomes a new career opportunity as a Home Mortgage Partnership Manager.
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Service Academy Career Conference (SACC)
Supporting our veterans at the Service Academy Career Conference.
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Commercial Real Estate Day
CBDP associates gain exposure to commercial real estate.
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Meet Doug, Navy Veteran
Veteran Doug uses transferrable military skills in his new role.
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Chief Marketing Officer Beth
Exceptional leaders, like Beth Johnson, are vital to our growth and success.
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Meet Josie
Learn what diversity means to proud Hispanic Josie.
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Our Licensed Relationship Banker Program
Learn about the stepping stones to a fulfilling career as a banker.
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Credo Week 2017
Celebrating the hard work of our colleagues.
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How to Succeed at a Job Fair
Tips to stand out from the crowd at a career fair.
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Meet Our RMDP Associates
Learn why they selected our early career program.
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Is our Commercial Banker Development Program right for you?
Hear from former Commercial Banker Development Program graduates about their experience!
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Diversity Guest Speaker Soledad O’Brien
Soledad O’Brien inspires colleagues to share their stories, in their voices.
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Corporate Security’s Greg
Greg is embracing new opportunities as leader of the Identity Access Management team.
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Meet Sean
Sean, associate relationships manager discusses the Commercial Banker program.
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Create Your Personal Brand
Tips to create your personal brand on LinkedIn.
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Branch Managers’ Development
Development training for branch managers focuses on building customer relationships.
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Meet our Home Mortgage leadership team
Meet the industry veterans leading our Home Mortgage colleagues.
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Colleagues refurbish a playground.
Learn how Citizens colleagues came together as a team to refurbish a local park playground.
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Community Captains
Our colleague Community Captains promote workplace volunteer opportunities.
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Meet Grace
Grace kicks-off a career and a passion for volunteering with her colleagues.
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Meet Tony, Rising Philadelphia Banker
Learn about millennial banker Tony, who is making his mark at Citizens in the Philadelphia area.
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A-List treatment for Credo Champion colleagues
The Credo Champion event recognizes colleagues that are dedicated, work hard and go above and beyond.
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Celebrating our Credo Award colleagues in championship style.
The Credo Champion event is one way in which Citizens places high value on recognizing colleagues that are dedicated, work hard and go above and beyond.
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Erin, a leader for Citizens Pride
Citizens provides resources to help colleagues of all backgrounds and experiences to have a voice.
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A culture of collaboration helps Jennifer thrive in Commercial Banking
Jennifer leverages relationship skills and an empowering culture to grow her Commercial Banking career.
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Let's Connect Program
The Let’s Connect program provides an opportunity for colleagues to hear more about Citizens long-term strategy.
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Meet Anne
Anne obtained a CPA license and started a career in the finance area of a student loan organization.
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Tips from Recruiter Dan
Dan shares his experience regarding stand-out resumes and interviews that will make a great impression.
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Heather Bentley, Women’s BRG leader
Heather, head of Consumer Loan and Specialty Operations, leads more than 400 colleagues and serves as a leader within our women’s related Business Resource Group.
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Maria Leonard, Women’s BRG chair
Maria explains how leading the Women’s BRG is an exciting opportunity to advance our women colleagues while positively influencing the communities we serve.
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Coast Guard to Civilian: Soumangue
Soumangue spent 12 years in the US Coast Guard. Now he’s using his skills as a Business Banking Relationship Manager with Citizens.
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Rotational Programs for Recent Graduates
Jumpstart your career with a Rotational Program for recent graduates at Citizens.
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Fortune 500 recognizes Citizens' growth & success
Another great reason to celebrate after being named to the Fortune 500
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Rhode Island Living
Our colleagues enjoy all the Ocean State has to offer.
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YPN Lawn on D
Young Professionals Network in partnership with Citizens hosts summer fun at The Lawn on D
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Meet Justin
Mutual respect, goal sharing and collaboration make Mortgage Operations better at Citizens.
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Actions will always speak louder than words
Citizens embrace a commitment to diversity at annual Pride events.
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Meet Jeff, Commercial Banker Development Program (CBDP) Graduate
Jeff grew his career through the CBDP and is currently a corporate financial analyst.
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CBDP Associate Haley
Haley is developing her banking skills and a passion for giving back.
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Ballpark Bankers for the Phillies home games at Citizens Bank Park
Philly colleagues jump at the chance to combine baseball fun with customer engagement.
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Community Captain Meghan Hall
Meghan, an operations support manager on our Business Banking team is deeply involved in her community.
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Meet Aditi
Commercial Banker Development Program associate and former summer intern.
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BRG Multicultural
Lamont Young, head of Digital and Multi-Channel Marketing is chair of our PRISM Business Resource Group (BRG).
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Pod Structure Helps the Home Mortgage Team Thrive
The pod structure, or a designated team of colleagues, each with unique roles, has long been in place at Citizens to support our lending colleagues from start to finish for any loan application.
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