Colleague Stories
7 Ways to Grow Your Skills - and Career
Want to gain new skills? Join us and access a range of learning and development resources that meet you where you are.
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The journey to a fulfilling career is not always a straight line
Check out the career journeys of colleagues from around our organization, and across our footprint.
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Ready to Love What You Do and Who You Love
Celebrating Pride isn't limited to one month per year. Learn how we celebrate & support our LGBTQ+ community year-round.
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Meet Renee: From Challenging Start to Unstoppable
The career journey of Renee, Business Banking SVP and Virtual Channel Director.
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Celebrating Asian American Pacific Islander Heritage Month
We are proud to support and celebrate the contributions and achievements of our Asian and Pacific Islander colleagues.
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Ready to Inspire
Our Autism at Work Program launched in April of 2021 as part of our ongoing diversity and inclusion efforts.
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Recognizing our colleagues during Credo Week
Throughout the week, we recognize the incredible workforce that has helped us grow into a leading financial institution.
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Celebrating our colleagues’ achievements: big and small
We celebrate our colleagues' accomplishments with everything from a simple note to our Credo Champion celebration.
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Ready to Support Financial Empowerment
Our FinLit volunteers help make a difference in their customers' lives and the community they're a part of.
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Our Locations
From New England to Texas, corporate and branch locations, check out some of our featured locations.
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From refurbishing sneakers to thriving at Citizens
The career journey of Silavong, CDL Merch Relationship Support Partner
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Using Spiritual Psychology to lead with empathy and compassion
Kristi, our head of Talent Acquisition, shares studying Spiritual Psychology altered the course of her career, and life.
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Helping colleagues grow their families with adoption
Learn how Citizens’ award winning adoption assistance program is helping our colleagues grow their families.
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Ready to Thrive
From PTO to retirement and everything in between, our colleagues get a personalized approach to benefits.
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Check out our Job Seeker Resource Center
Articles and videos to help you through career changes, interviewing, and more.
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Tips for staying focused while working from home.
Check out these 9 tricks for increasing productivity and staying happy while working remotely.
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Ready to bring your whole self to work?
Learn why you should work for an award-winning bank.
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How to avoid recruiting scams while on the job search.
Job search with peace of mind with the 7 tips for spotting a fake posting or phony recruiter.
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From the b-ball court to the bank
How Ace’s journey made him ready for a successful business career.
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Small Business Recovery Grant Recipients
Watch moments from our small business customers receiving their grants!
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Top reasons to join Retail Banking
Start locally and branch off in any direction your talents and interests take you with a career in Retail Banking.
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Top reasons to join Business Banking
Why join our team? Because we’re ready to invest in you.
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Meet Melisa
Learn how Melisa grew from go-getting Teller to successful Relationship Manager.
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Tips to succeed at your next video interview
On the job search? Check out these tips for your next virtual interview.
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My journey into meditation — and how I’m sharing it with my colleagues
Learn how Marilyn is bringing her meditation and mindfulness practice to Citizens.
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7 must-dos before applying to your next job
On the job hunt? Check out this list of 7 must-dos before you begin hitting those application buttons.
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Connecting people with technology
How Melissa is merging two of her passions to help drive our Next Gen Technology Transformation.
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From fashion to finance
Annie shares how she took a chance on her career, but has no regrets – now she’s a COO.
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Making sure your work is meaningful
Yvette, our head of development, shares how she centers herself everyday to be more productive.
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Finding meaning after service
Justin helps Rhode Island Veterans pursue new careers.
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Transforming our data strategy
Vinay, our Chief Data Officer, is leading the charge with an unrivaled focus on the customer experience.
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Meet Trevor
Learn how Trevor grew into a Premier Advisor in over a decade-long career with Citizens.
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Women mentoring women
Learn how Commercial Banking Executive Jess lifts her peers up through mentoring and sponsorship.
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Overview of our Business Resource Groups
Our Business Resource Groups help us build on our diversification as colleagues to strengthen our business and communities we serve.
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Investing in our Advisors
Our Certified Wealth Advisor Program helps colleagues provide great experiences.
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Meet Kristin
How Kristin found her passion by moving around in her career at Citizens.
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Meet Neil
Neil was appointed to the board of a nonprofit with the help of Citizens’ development weeks
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Top reasons to join Citizens Wealth Management
Why join our team? Because investing in your career is our specialty.
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Meet the team — through video
Watch how our colleagues are growing their careers and making an impact in the community.
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Fostering diversity with inclusive language
Inclusive language is helping us acknowledge our diversity and convey respect to all our colleagues.
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Career advice from CEO Bruce Van Suan
Thoughts and guidance on finding the right career path from our CEO.
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Meet Aaron
A veteran of Boston’s Chinatown, Aaron is a champion for his community.
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Proud to support military members and their families
Military members demonstrate the ultimate sacrifice. That’s why we support our service members, in our workforce and in our community.
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Check out our Johnston, RI campus
Our work environment is strengthening collaboration and benefiting the community.
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Empowering the workforce at the annual Meet & Greet for Students with Disabilities
Check out how we’re helping students identify their skills and prepare for the workforce.
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Meet Mark
Learn how Mark is exceeding both customer and colleague expectations in his role.
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Meet Siphann, Siphon and Mum
Check out how these siblings and colleagues find balance in the midst of busy days.
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Meet Sheryl
Discover how Sheryl is making a positive difference in peoples’ lives.
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Brown University Datathon
Students and data science professionals converge at Brown’s DataThon.
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Explore our Charlotte Office
Our Charlotte, NC office is uniting forward-thinking digital minds.
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Interview tips from HR colleague, Jen
How to stand out during your Citizens interview.
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Black History Month Spotlight: George’s mission to share his family’s ancestry
Learn how George is sharing the history of slavery on President James Monroe’s plantation.
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Meet Madison, Audit colleague and supportive military spouse
We’re proud to be a Military Friendly Employer and proud to support military members, their spouses and families.
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Junior Achievement Inspire Career Exploration Fair
Investing in the workforce of tomorrow with Junior Achievement of Rhode Island.
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Meet Catherine
Learn how seasoned Loan Officer Catherine is growing her book in the Boston area.
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Meet Ryan
Learn how Ryan grew from Commercial Banking intern into a full-time associate.
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Balancing a career with motherhood: Perspectives from Citizens' working moms
Discover how working moms across the business make it work.
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True innovation means making talent your #1 investment
Hear from CEO Bruce Van Saun how we are recruiting and retaining diverse, top talent.
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At Home in the Great Lakes Region
Learn about our home mortgage business in the Minnesota and Illinois 'Great Lakes' markets and why it's a great time to join us.
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Check out our second Banking and Wealth Center in Monroeville, PA.
The center provides innovative solutions to our clients and resources for the Pittsburgh community.
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At Home in the Mid-Atlantic
Learn why joining our Home Mortgage Team in the Mid-Atlantic can help you grow your business.
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Retail Branch Network Transformation
Transforming our bank by empowering our colleagues to better serve their customers.
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At Home in Upstate New York
Learn why our Loan Officers love working in the Upstate New York region.
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Citizens of Excellence: celebrating the achievements of our outstanding sales colleagues
Thanking our top-performing sales colleagues with a weekend of recognition, relaxation and fun.
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8 questions to ask during your interview that hiring managers love!
Wow your potential employer by asking these questions at your next interview!
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Meet Big Brother Nick
Rhode Island Big Brother of the Year and Audit Colleague Nick on lessons he has learned from mentoring.
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At Home in New Jersey, Pennsylvania and Delaware
Learn about the perks of working for our home mortgage team in the Pennsylvania, New Jersey and Delaware market.
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Celebrating Adoption Month
Hear heartwarming adoption stories from some of our colleagues.
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At Home in Michigan
Learn about our extraordinary home lending team in Michigan.
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Citizens named a top 25 company to work for
Learn more about the MReport Magazine accolade and our business-wide efforts to improve.
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Adoption support for our colleagues
Proud to assist our colleagues who are building their families through adoption.
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Meet Evan
Meet Evan, active U.S. Army First Sergeant and Branch Manager in Derry, NH.
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At Home in Ohio
Learn why it's a great time to join our Home Mortgage Team in Ohio.
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Promoting teamwork through the Rhode Island Chinese Dragon Boat Races
Learn how our Distribution colleagues celebrate diversity and foster teambuilding.
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Hear from our Wealth Team colleagues
Learn from some of our colleagues why they joined a Wealth Team.
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At Home in Texas
Learn about our Home Mortgage team in Texas.
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Learn about our first 'Hackathon' Challenge
Citizens invites innovators to embrace banking challenges at first "Hackathon"
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At Home in New England
Learn why you should join our growing Home Mortgage team in New England.
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Susan LaMonica wins Gold Stevie® Award for Great Employers
Chief Human Resources Officer Susan wins award that recognizes the world's best companies to work for.
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At Home in The Carolinas
Learn why joining our Home Mortgage Team in the Carolinas can help you expand your business.
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Building a community through banking
Meet Omar, a successful banker and Hispanic American, serving his community in Framingham, MA.
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Join our growing Network Services team!
Network Services: the galvanizing force behind our new technology implementations.
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Tips on how to have effective career conversations with your manager
Nervous about your next talk with your manager? Our colleague Lindsey can help.
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Enhancing the way we work through Agile methodologies
Leveraging software development principles to dramatically evolve our digital platform.
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What it’s like to rotate through Commercial Banking Global Markets
The Commercial Banker Development Program: a rotational program with a global perspective.
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Maggie Wall and Women’s Impact Network share white paper series
White paper series shares financial insights and best practices with our female customers and colleagues.
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Financial Literacy Workshop in partnership with Invest In Girls
Empowering a generation of self-reliant, financially informed women through Invest In Girls.
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What it was like to work on our partnership with Zelle®, our new person-to-person payment service
Learn how the Digital Technology team integrated Zelle® through agile development and collaboration with internal partners.
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Meet Kristi
New Head of Talent Acquisition Kristi on the value of a diverse workforce.
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Head of Digital Banking Catherine and her team are shaping the future of online customer interaction
Learn how the Digital Banking team is improving digital customer experiences.
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Meet Polly and Kevin
Risk Management Colleagues Polly and Kevin on Asian Pacific American Heritage Month.
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Meet Relationship Manager Herb
Herb exemplifies our Credo with his financial literacy work in Boston’s Chinatown neighborhood.
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Learn why you should join our Home Mortgage team!
Top 6 Reasons to Join Home Mortgage.
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Tips on how to find and foster a mentor from our colleague Jess!
Head of Portfolio Management and Underwriting Jess is championing mentorship among women in the Commercial Bank.
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Explore our Banking and Wealth Center in Chestnut Hill, MA
Learn about the Wealth Center, designed to provide our clients with holistic wealth management solutions.
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Corporate Training Facilitator Mandy takes learning and development into her own hands.
Mandy talks about her role, inspiration in her career and the ways she is developing professionally.
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Jill takes on exciting challenges with her new role as Head of Enterprise Learning
Jill is expanding her career experience with her new role in Enterprise Learning.
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Licensed Relationship Banker Paid Study Program Timeline
Learn how to secure your licensing with our LRB Paid Study Program.
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Commercial Banking Middle Market Highlight
Commercial Banking Middle Market: An opportunity to be a trusted advisor for a diverse clientele.
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Supporting Women in the Commercial Bank
Ushering in a new era of women in the Commercial Banker Development Program.
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A guide to behavioral interviewing
Nail your next job interview with this guide to behavioral interviewing.
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Susan Runs for a Cause
Susan La Monica, Chief Human Resources Officer, on the power of teamwork and giving back.
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Hear from our Loan Officers
Why do loan officers bring their career to Citizens?
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Speros, Licensed Relationship Banker
Licensed Relationship Banker Speros: “Learn to put yourself in the customer’s shoes."
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Dianne’s New Role
Dianne welcomes a new career opportunity as a Home Mortgage Partnership Manager.
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Service Academy Career Conference (SACC)
Supporting our veterans at the Service Academy Career Conference.
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Commercial Real Estate Day
CBDP associates gain exposure to commercial real estate.
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Meet Doug, Navy Veteran
Veteran Doug uses transferrable military skills in his new role.
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Chief Marketing Officer Beth
Exceptional leaders, like Beth Johnson, are vital to our growth and success.
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Our Licensed Relationship Banker Program
Learn about the stepping stones to a fulfilling career as a banker.
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How to Succeed at a Job Fair
Tips to stand out from the crowd at a career fair.
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Meet Our RMDP Associates
Learn why they selected our early career program.
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Is our Commercial Banker Development Program right for you?
Hear from former Commercial Banker Development Program graduates about their experience!
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Diversity Guest Speaker Soledad O’Brien
Soledad O’Brien inspires colleagues to share their stories, in their voices.
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Corporate Security’s Greg
Greg is embracing new opportunities as leader of the Identity Access Management team.
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Meet Sean
Sean, associate relationships manager discusses the Commercial Banker program.
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Create Your Personal Brand
Tips to create your personal brand on LinkedIn.
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Branch Managers’ Development
Development training for branch managers focuses on building customer relationships.
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Meet our Home Mortgage leadership team
Meet the industry veterans leading our Home Mortgage colleagues.
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Colleagues refurbish a playground.
Learn how Citizens colleagues came together as a team to refurbish a local park playground.
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Community Captains
Our colleague Community Captains promote workplace volunteer opportunities.
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Meet Grace
Grace kicks-off a career and a passion for volunteering with her colleagues.
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Meet Tony, Rising Philadelphia Banker
Learn about millennial banker Tony, who is making his mark at Citizens in the Philadelphia area.
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Erin, a leader for Citizens Pride
Citizens provides resources to help colleagues of all backgrounds and experiences to have a voice.
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A culture of collaboration helps Jennifer thrive in Commercial Banking
Jennifer leverages relationship skills and an empowering culture to grow her Commercial Banking career.
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Let's Connect Program
The Let’s Connect program provides an opportunity for colleagues to hear more about Citizens long-term strategy.
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Meet Anne
Anne obtained a CPA license and started a career in the finance area of a student loan organization.
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Tips from Recruiter Dan
Dan shares his experience regarding stand-out resumes and interviews that will make a great impression.
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Heather Bentley, Women’s BRG leader
Heather, head of Consumer Loan and Specialty Operations, leads more than 400 colleagues and serves as a leader within our women’s related Business Resource Group.
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Maria Leonard, Women’s BRG chair
Maria explains how leading the Women’s BRG is an exciting opportunity to advance our women colleagues while positively influencing the communities we serve.
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Coast Guard to Civilian: Soumangue
Soumangue spent 12 years in the US Coast Guard. Now he’s using his skills as a Business Banking Relationship Manager with Citizens.
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Rotational Programs for Recent Graduates
Jumpstart your career with a Rotational Program for recent graduates at Citizens.
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Fortune 500 recognizes Citizens' growth & success
Another great reason to celebrate after being named to the Fortune 500
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Rhode Island Living
Our colleagues enjoy all the Ocean State has to offer.
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YPN Lawn on D
Young Professionals Network in partnership with Citizens hosts summer fun at The Lawn on D
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Meet Justin
Mutual respect, goal sharing and collaboration make Mortgage Operations better at Citizens.
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Actions will always speak louder than words
Citizens embrace a commitment to diversity at annual Pride events.
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Meet Jeff, Commercial Banker Development Program (CBDP) Graduate
Jeff grew his career through the CBDP and is currently a corporate financial analyst.
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Ballpark Bankers for the Phillies home games at Citizens Bank Park
Philly colleagues jump at the chance to combine baseball fun with customer engagement.
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Community Captain Meghan Hall
Meghan, an operations support manager on our Business Banking team is deeply involved in her community.
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Meet Aditi
Commercial Banker Development Program associate and former summer intern.
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BRG Multicultural
Lamont Young, head of Digital and Multi-Channel Marketing is chair of our PRISM Business Resource Group (BRG).
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Pod Structure Helps the Home Mortgage Team Thrive
The pod structure, or a designated team of colleagues, each with unique roles, has long been in place at Citizens to support our lending colleagues from start to finish for any loan application.
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