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Consumer Banking Leadership Development Program

The Consumer Banking Leadership Development Program is a 12-month rotational program designed to prepare you for a successful career in banking. Through a combination of self-study, on-the-job training and business line rotations, you will develop a holistic understanding of Consumer Banking operations and grow into a leading, contributing member of the Consumer Banking team.


  • Opportunity for you to experience four different Consumer Banking business units in a short period of time
  • Development of leadership and analytical skills, as well as a comprehensive understanding of bank operations
  • Exposure to senior leadership through panels, meetings, and training
  • An established mentorship program designed to guide you through your first year
  • A competitive compensation program


  • Dedham, MA base location; additional rotations may include: Westwood, MA, Warwick, RI, Johnston, RI, East Providence, RI or other locations
  • A one-week orientation focusing on banking, financials and overall strategy, followed by two 
    weeks of shadowing colleagues in a local branch
  • Hands-on training during each rotation that builds your knowledge of Consumer Banking
    strategy and operations
  • Project assignments (e.g. developing strategy to accelerate migration of deposit transactions from the branch to ATMs)
  • Unique volunteer activities, networking events and business competitions that offer exposure
    to our customers, community and executives
  • Four, 3-month rotations across various Consumer Banking lines of business which may include Business Banking, Consumer Lending, Consumer Strategy Digital Marketing, Distribution, Direct Bank, Operations and Wealth


  • 2-day orientation in downtown Boston with all bank-wide Early Career Development Program colleagues
  • Branch and customer site visits (such as the Harpoon Brewery)
  • Dedicated community service activities with your peers
  • Early Career Program development days
    • Several development/training days, where executives in the bank will speak to you 
      about high-level banking operations and offer advice on how to succeed
  • Strategic Challenge – All Early Career colleagues are split into mixed teams and assigned 
    an organizational problem
    • Over the first 3-months of the program, you and your team will schedule calls and 
      meetings to develop a plan to win and solve the problem statement
    • Your team will present to a panel of judges in September and the winning team will be given the opportunity to present to an executive counsel the following month


  • Upon successful completion of the program, you will be placed in a full time role
    within the Consumer Banking division
  • Graduates from previous classes have gone on to the following roles/business lines
    • Business Analyst in Consumer Lending Strategy and Business Support
    • Sales Development Project Manager in Sales Strategy and Development
    • Social Media Community Manager in Digital Marketing
    • Business Analyst in Customer Experience
    • Strategy Analyst in Consumer Bank Strategy
    • Merchandising Manager in Consumer Marketing
    • Product Strategy Leader in Direct Bank
    • Sales Operations & Service Development Analyst in Student Lending
    • Sales & Service Program Analyst for the Licensed Banker Program
    • Product Strategy & Sales Support Analyst in Student Lending

The application window is now closed. We will begin accepting applications again in the fall of 2020.