Skip to main content

Home Mortgage Post Closing Specialist

Business Banking

Franklin, Tennessee

Description

As the Home Mortgage Post Closing Specialist, you will be responsible for documentation and systems review of loans to ensure accordance with HDMA regulations. You will be responsible for a variety of functions within post-closing including but not limited to; clearing investor or agency suspense conditions, working with EMB lenders, title companies or counties to address outstanding final documents, working with borrowers to address loan deficiencies to allow insuring or guaranty of government loans, management of the escrow holdback process, performing compliance audits, ordering property inspections on properties located in disaster areas and resolving other issues which arise post-closing.

Primary responsibilities include

  • Review and audit loan files for completion and accuracy; 
  • Verify that all requested items are valid and that stipulations are met so that the loan is off warehouse line within established timeframes. 
  • Reviews signed loan documents for compliance with federal, state, and company laws and policies. Ensure that all closing packages meet the company standard for quality and accuracy. 
  • Prepping files for scanning. 
  • Successfully completing job-related training. 
  • Corresponds with title companies to obtain outstanding closing documents. 
  • Handles and assists with the clearing of investors requirements and requests; prevent or resolves issues as they arise. 
  • Familiar with state and federal banking compliance laws. Assisting with other aspects of the post-closing process on an as-needed basis.
  •  Other duties as assigned.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Excellent communication skills (written and verbal)
  • Organization skills and planning skills. 
  • Able to identify and resolve problems and issues quickly, creatively and decisively. 
  • Proficient in using basic computer software and the internet.
  • High school or GED 

Hours & Work Schedule

  • 40 Hours
  • Monday - Friday
  • This position is in the office

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2023

DiversityInc
Top Regional Company for Diversity

2023

Forbes America's Best Large Employers

2023

National Organization on Disability's Leading Disability Employer

Apply